Setup Documentation

Learn how to connect Meta WhatsApp Cloud API, vectorize PDFs, and activate your WordPress license key.

WhatsApp Business Cloud API Connection

Log into Meta for Developers and create a Business App.
Add the WhatsApp product to your app and locate your Phone Number ID and Temporary Access Token.
Open your LiteChatbot SaaS Dashboard → Nav: WhatsApp Settings.
Paste your Phone Number ID and click Generate Webhook URL.
Copy the generated Webhook URL back into Meta’s WhatsApp Webhook settings page and hit Save.

Uploading Knowledge Base (RAG Search)

LiteChatbot parses documents and stores vector embeddings inside PostgreSQL using pgvector.

// Supported Formats

• PDF Documents (up to 20MB per file)

• Plain Text / Markdown (.txt, .md)

• Sitemap XML & Direct Web Page URLs

Setting Up BYOK (Bring Your Own Key)

To bypass credit consumption, navigate to Settings → API Configuration in your LiteChatbot Dashboard and select "Use My Own Provider API Key".

Supported provider formats: sk-proj-xxxx (OpenAI) or sk-xxxx (DeepSeek API).